kongbet Legal Notice
We at kongbet operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. This notice sets out the legal framework under which we provide our service, the responsibilities of users, and the limits of our liability.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction. If you are uncertain whether our service is legal in your location, do not proceed with account registration or deposit.
We operate across supported regions in Southeast Asia. When you access kongbet via Android, iOS browser, or desktop, you enter into a service agreement with us. This legal notice, together with our terms and conditions and privacy policy, forms the complete agreement between you and kongbet.
Service availability and user eligibility on kongbet
We provide our platform to users in supported jurisdictions only. We do not knowingly accept registrations from users in countries or territories where online wagering is prohibited by law. If you reside in a jurisdiction where our service is illegal, you must not create an account or deposit funds.
When you register on kongbet, you confirm that you are of legal age in your jurisdiction (typically 18 or older) and that you have the legal right to use our platform. You also confirm that you are not a resident of a prohibited jurisdiction and that your use of our service does not violate any local law.
We reserve the right to restrict or terminate your account if we discover that you are accessing our service from a prohibited jurisdiction or if you have provided false information during registration. We may also restrict access if we detect unusual activity or if you fail to complete our know-your-customer (KYC) verification process.
Jurisdiction verification on kongbet
We use IP address detection and document verification to confirm your location. If you are travelling outside your home jurisdiction, you may not be able to access kongbet from certain countries. Contact our support team if you have questions about service availability in your location.
Account responsibility and user conduct
You are solely responsible for maintaining the confidentiality of your kongbet account credentials. You must not share your password, email, or two-factor authentication codes with anyone. If you suspect unauthorised access to your account, contact our support team immediately via live chat or email.
You agree not to use kongbet for illegal purposes, including money laundering, fraud, or circumventing sanctions. You must not attempt to manipulate game outcomes, exploit technical vulnerabilities, or collude with other users. Any breach of these terms may result in account suspension and forfeiture of funds.
Payment methods and transaction responsibility
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). You are responsible for ensuring that funds you deposit come from a legitimate source and that you have the legal right to use them. We do not accept deposits from third parties or from stolen payment methods.
When you initiate a withdrawal, we process it according to our standard procedures. Withdrawal times depend on your chosen payment method and your bank's processing speed. We are not liable for delays caused by your bank, payment processor, or network issues. If a withdrawal fails, funds are returned to your kongbet account within one business day.
Liability limits and dispute resolution on kongbet
We provide kongbet on an "as-is" basis. We do not guarantee uninterrupted service, and we are not liable for temporary outages, technical errors, or data loss caused by circumstances beyond our control (including network failures, natural disasters, or third-party interference).
Our maximum liability to you is limited to the amount you have deposited into your kongbet account in the preceding 12 months. We are not liable for indirect, incidental, or consequential damages, including loss of profits or emotional distress.
If you have a dispute with kongbet, you must contact our support team within 30 days of the incident. We will investigate and respond within 14 business days. If you are based in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, you may escalate your complaint to our legal team. We offer multilingual support in English and Indonesian.
Key takeaways
- Our service is available only where local law permits; you are responsible for verifying legality in your jurisdiction.
- You must be of legal age and provide accurate information during registration and KYC verification.
- You are responsible for account security and the source of your deposited funds.
- We are not liable for service interruptions or delays caused by third parties.
- Disputes must be reported within 30 days; we respond within 14 business days.
This legal notice is subject to change at any time. We will notify you of material changes via email or by posting an updated notice on our platform. Your continued use of kongbet after such changes constitutes acceptance of the updated terms.
For legal inquiries or to report a violation of this notice, contact our legal team via the contact channels listed on our FAQ page or About us section. We maintain records of all legal correspondence and will respond within the timeframe specified above.